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Essentials of Balanced Scorecard, by Mohan Nair
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Balanced scorecard is a widely recognised and accepted performance measurement tool that is currently used in thousands of organisations around the world. This book will help to implement the organisations' balanced scorecard strategies into action by defining performance objectives, measures, and targets in four linked and balanced perspectives: Financial, Customer, Internal Process, and Employee Learning and Growth.
* Explains what balanced scorecard is and addresses the challenges and solutions for its implementation.
* Addresses the concerns of the mid to small corporation as well as the emerging business
* Each chapter provides tips and techniques as well as real world examples
- Sales Rank: #3438984 in Books
- Published on: 2004-04-26
- Released on: 2004-04-12
- Original language: English
- Number of items: 1
- Dimensions: 9.15" h x .72" w x 6.00" l, .79 pounds
- Binding: Paperback
- 244 pages
- ISBN13: 9780471569732
- Condition: New
- Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!
From the Author
I wrote this book to share practical examples of implementing BSC. �I found that the secret sauce is in the implementation art form and less in the theory. �After experiencing many implementations, a philosophy emerges and that is what I placed in the book.
From the Back Cover
Full of valuable tips, techniques, illustrative real—world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in balanced scorecard.
"This book provides the executive with a balanced view of the motivation, leadership, process, and technology required to enable Balanced Scorecard. Filled with examples and insights, it is a must—read."
–John V. Harker
Chairman and CEO, InFocus Corporation
"Balanced Scorecard can be a challenge to implement, especially in small companies. This book has mastered the art of communicating how to do it successfully in both small and large businesses as well as in government. Rich with content–yet simple to read, understand, and, most importantly, implement–this book makes Balanced Scorecard understandable and relevant to creating success."
–Patrick M. Cox
Chairman and CEO, Qsent, Inc.
About the Author
MOHAN NAIR is CEO of Emerge Inc., an advisory firm focused on strategy and corporate performance management. Identified as an "adventure capitalist," Nair has founded two companies, a venture capital firm, and has taken high—profile executive roles in four high—technology companies. Most recently, Nair served as Director, President, and Chief Operating Officer of ABC Technologies. He serves on several nonprofit boards including the AeA. For seven years, he taught as an adjunct professor at J.L. Kellogg School of Management at Northwestern University of Chicago, and his articles have appeared in numerous publications including Byte Magazine, The Journal of Accounting and Finance, and The Journal of Cost and Performance Management. A highly requested speaker, Nair has been profiled or quoted in Forbes, Industry Week, Business Finance, and CNBC—Asia. He is the author of Activity—based Information Systems: An Executive’s Guide to Implementation (Wiley).
Most helpful customer reviews
22 of 23 people found the following review helpful.
Cuts to the chase - practical approach
By Mike Tarrani
I've read a number of BSC books, from Kaplan & Norton's original classic, to later works, and this is one of the very few that goes into practical implementation and management of a balanced scorecard.
What makes this book better than the others I've read is the way the author points out the pitfalls as well as the advantages of implementing and using this tool. He is objective and, more importantly, experienced, which is evidenced by how he places the BSC in context. This context is shown in the gap he uncovers between strategic themes, mission/vision/values, competencies, and purpose, and initiatives, objectives, measures and targets. The BSC fills that gap - if properly done and all of the key factors are understood.
I liked the way this book uncovers subtle key factors, such as the differences between strategy and operational effectiveness (often mistakenly viewed as the same thing), and what you should and should not be measuring. I also liked the way strategic themes were defined as a concept, as well as the use of tool called a paradox map to verify the alignment of tasks to strategy.
The bulk (and value) of this book is the implementation plan, which is governed by six critical success factors necessary to implement a BSC. It is here that the book shines because the implementation is laid out as a project (in fact, one of the six CSFs is to treat the implementation as a project), and is achievable with no non-value added steps.
If you want to gain an objective view of balanced scorecards and their value, and a pragmatic approach to implementing one, this book is the one I recommend.
1 of 1 people found the following review helpful.
Not so good for novice
By Kingbo
Probably the book is good for the experienced, but not so good for beginners like me. Although it addresses the questions like "what BSC is", I failed to get a clear picture of the art, and I'm waiting for some other books on the topic from Amazon.
Anyway, "essentials" are not introduction. To the title of this book, it's especially true.
0 of 0 people found the following review helpful.
For all who want to approach this in a practical manner
By Ashok Vadgama
I found this book to be one of the best step by step guide for application to focus organization.
It takes technical approach and merges it with organizational thoughts to guide actionable results.
For anyone doing Balanced Scorecard, this is one of the best step by step guide that addresses strategy from the holistic and bottoms up approach.
A must read for senior management.
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