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Rabu, 01 Januari 2014

[W786.Ebook] Download Deviance: The Interactionist Perspective (8th Edition), by Earl S Rubington, Martin S. Weinberg

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B> This highly successful book presents the interactionist approach to the study of deviance, examining deviance as a social phenomenon that consists of a set of interpretations and social reactions. This book of readings focuses on issues such as how people typify one another, how they relate to one another based on these typifications, and the consequences of these social processes. This perspective helps the reader's understanding of the sociology of deviance, and also of social processes. For anyone with an interest in deviance. This book is relevant to the fields of criminology, criminal justice, and sociology.

Sales Rank: #5369633 in Books
Published on: 2001-06-01
Original language: English
Number of items: 1
Dimensions: 9.25" h x .75" w x 7.00" l, .0 pounds
Binding: Paperback
496 pages

From the Back Cover
This highly successful book presents the interactionist approach to the study of deviance, examining deviance as a social phenomenon that consists of a set of interpretations and social reactions. This book of readings focuses on issues such as how people typify one another, how they relate to one another based on these typifications, and the consequences of these social processes. This perspective helps the reader's understanding of the sociology of deviance, and also of social processes. For anyone with an interest in deviance. This book is relevant to the fields of criminology, criminal justice, and sociology.

Most helpful customer reviews

2 of 2 people found the following review helpful.
Insightful...
By Andrew C Curry
If you are a fan of socilogical theory and wish to expand your knowledge of the labeling theory concept this book is a good place to start. These 42 case studies provide close examination into the "Careers" of Deviants, offering insights as to how society, through sanctions and stigmatization, molds and shapes each individual's projected path into deviance. the majority of the authors presented rely on Goffman's and Becker's work, but in doing so offer new and expanded theories as to why deviance occurs . A good read.

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Selasa, 31 Desember 2013

[Q163.Ebook] Ebook Download A Natural History of the Sonoran Desert

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Published on: 1600
Binding: Paperback

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Sabtu, 28 Desember 2013

[J490.Ebook] Get Free Ebook Shakespeare of London, by marchette chute

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Published on: 2010
Binding: Unknown Binding

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25 of 25 people found the following review helpful.
Superb evocation of Shakespeare and his times
By Frank H. Straus
We know very little about William Shakespeare. He wrote in a time after the invention of the printing press, but before the invention of newspapers and magazines, so the sort of journalism which we rely on today to tell us more than we want to know about the inner lives of show-business figures did not exist during his lifetime.
Anyone who wants to write a full-length biography of this man, one of the greatest writers of our planet, has two choices. She can either make up stuff along the way, as countless Shakespeare biographers have done since the 1600s, or she can stick to the fragmentary facts and fit them into a picture of the social structure and life that Shakespeare lived in. This is what Chute does in her now out-of-print classic, and as readers of this review can see, I think she did a superb job.
Chute's book is superb not only because she is a vivid writer, not only because she tells us why certain things were the way they were, but because she respects the people she is writing about. When she tells us why Elizabethan "players" and their property managers liked tawny-orange dye for their costumes, she not only tells us why they liked it (it was a "color-fast" dye which would not fade) but conveys to us some of the combination of freedom and limits which made up Elizabethan society. The men and women of London were people who, on the one hand, could not buy the color-stable, wash-and-wear clothes we wear without a thought today, but on the other hand, if they could find a good dye or could afford to wear a bright color, they could gaudy themselves up in a way which grownups are too shy to do nowadays. As always, something has been lost and something has been gained, and Chute knows this and doesn't write history on the basis of "look at how many mistakes those poor little people made" or "look at all those great heroes of the past." They are men and women and children who could have learned from us, and we can learn from them. All of them, Shakespeare first among them but not the only one.

14 of 14 people found the following review helpful.
One of the best...
By Rory Coker
For some reason I have been obtaining and reading biographies of William Shakespeare lately. This book, and the recent biography by Peter Levi, are the ones I have been most satisfied with.

The real strength of Professor Chute's book is her insistence on placing Shakespeare accurately as one of the most famous ACTORS of his day. On lists of the companies of players he often appears first or second. Now, as Prof. Chute makes clearer than anyone else, this tells us a lot about the man. Prominent actors not only had to be healthy and athletic, they had to be great fencers... the audience expected to see incredible swordplay, not fakery... wonderful dancers... the performance always ended with the cast doing elaborate ensemble dances as well as individual specialties... and expert instrumentalists or singers... the play began with a concert lasting about half an hour. All this in addition to being able to play well a variety of parts (including several parts in the same performance) on very short notice and with very short preparation.

Prof. Chute is sound and grounded about many aspects of Shakespeare's life that lead other biographers to wild surmises. I suspect she is about the only biographer to understand how Shakespeare's marriage worked. No matter how much you have read about Shakespeare, you will find many new insights and perspectives in this book.

10 of 10 people found the following review helpful.
Vivid description of a fascinating life
By Glenn Miller
Chute has written a terrific account of a difficult life. Biographies of Shakespeare are difficult in that there is so little known of his life. This is unusual -- and somewhat ironic, given the subject matter -- when one takes into account the Elizabethan's propensity for journaling. But Chute is able to place Shakespeare firmly within his time, making few assumptions, but presenting the known facts of Shakespeare's life in a lively and fascinating manner. She strongly establishes the assumption that Shakespeare was considered one of London's finest actors and also places context around the performance of the plays. What is most fascinating is how Chute gives a glimpse into the contemporary response to Shakespeare's writings. While Shakespeare's "competitors" -- that is, his contemporary playwrights -- may have appreciated the breadth and scale of his writing, to a certain extent, they looked down upon the popularity of his plays. Just like today, the so-called elite of our society tend to overlook those writings or performances that are appreciated by a mass audience.

Where Chute falls down somewhat is that, like so many biographers, she over-apologizes for her subject. In Chute's vivid description, Shakespeare, seemingly, could do no wrong. Time and again, Chute refutes the contemporary criticisms that were made of Shakespeare's writings. Fault can be found in geniuses, as well as hacks.

Her book ends perhaps one chapter too late. After Shakespeare was finished professionally, he retired to a quiet life in Stratford. The only extant writing that refers to Shakespeare's final years are lawsuits that appear with his name. While it does give a minimal sense of Shakespeare's activities, it does not make for very interesting reading and, in fact, places an overemphasis on perhaps meaningless records. But this minimal criticism aside, Chute's book overall gives a wonderful sense of a fascinating person living in a fascinating time.

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Jumat, 27 Desember 2013

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An in-depth explanation of mezzanine finance

Mezzanine finance products, which have grown increasingly popular in recent years, involve a unique and complex form of analysis because of their hybrid nature. Because mezzanine finance involves no collateral, it accentuates legal terms, term sheets, and contracts, in addition to depicting dynamics of both debt and equity. Experienced chairman, lecturer, and professor of investment banking Luc Nijs presents readers with a thorough description of product groups, structuring and pricing, and cultural discrepancies in terms of regulation and application in Mezzanine Financing: Tools, Applications and Total Performance. Nijs analyzes common triumphs and failures encountered in mezzanine financing, and he discusses techniques for risk analysis and risk mitigation. A final study of international capital markets, their products' relevance, attractiveness, and liquidity, and the effects on pure equity/fixed-income risk concludes the book.

Conveys a professional's advice through case studies of various regions, industries and contexts
Provides the only complete analysis of mezzanine finance as no other books take on the topic as their only subject
Details an increasingly popular and globally relevant subject in finance

Those seeking a detailed explanation of the complexities within mezzanine financing will encounter a professional account in Nijs's book.

Sales Rank: #718327 in eBooks
Published on: 2013-10-15
Released on: 2013-10-15
Format: Kindle eBook

Review

‘A comprehensive, focused and immediately useful read that extends the knowledge base with regard to mezzanine funding. The book provides concepts and frameworks that can be used when structuring debt. The case studies assist in explaining complex structures. This should be recommended reading for all debt financiers.’
—Leonette Reynolds-Venter, KZN Growth Fund, South Africa

‘A well-structured and comprehensive look at mezzanine finance, both from an academic and professional perspective.’
—Elin Ersdal, Investment Director and Head of Department, Industrial Partnerships and SME Funds, Norfund, Norway

‘Thanks to his expertise in the field of finance, as well as in education, Luc Nijs presents the practices of Mezzanine Finance in a didactical and very operational manner. We particularly appreciate the case studies used in this book, which clearly illustrate the reality of Mezzanine Finance today.’
—Eric Chardoillet, CEO FIRST FINANCE, leading company in financial training and certification

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From the Back Cover

Mezzanine finance is an increasingly important part of the financing spectrum for lenders, corporations and project finance. It has many unique characteristics and categories and includes products and features which are meaningful in a diverse set of situations. Most mezzanine products are designed legally as debt instruments, but they are often exposed to equity-like risk. Proper pricing is therefore required. However, since most of the products are considered debt products, term sheets and covenants are essential to model the risk in an appropriate way.

The flexibility afforded by mezzanine products is appreciated as it allows firms to structure their balance sheet in a way that acknowledges the financial sensitivities in the firm’s, or project’s, business model. That flexibility has triggered countless innovations during the last 15 years, taking into account different and evolving risk appreciation and industry specifics. Most of that innovation has occurred through contractual arrangements and adjustments. Mezzanine finance has become an area where finance, legal, accounting and credit assessment come together and are blended with industry specifics.

Mezzanine Financing: Tools, Applications and Total Performance therefore takes a multidisciplinary approach, combining those factors to provide an holistic overview of the mezzanine product group and its applications.

The book is divided into four sections covering:�

The mezzanine market and the demarcation of the product group.
A detailed examination of the individual products, with do’s and don’ts, analysis of technical features and their impact on the risk--return trade-off, valuation dynamics, pricing grid of the instruments and structuring considerations.
The implications of regulation and the peculiarities of the product group when applied within specific industries, including banking, insurance, project finance, real estate and private equity.
Structuring the products, legal, accounting and credit rating intricacies.

Concluding with an analysis of innovations in the field in recent years, and an examination of the outlook for mezzanine products, this book is completed with appendices containing case studies and sample legal and contractual support documents to illustrate the more complex positions. References and footnotes throughout provide ideas for extensive further reading, making Mezzanine Financing: Tools, Applications and Total Performance the complete guide to mezzanine financing, and a valuable resource book for academics and professionals alike.

About the Author

Luc Nijs is the founder, chairman and group CEO of The Talitha Group, a global merchant banking group and global investment holding. Before that he was with Arthur Andersen and Deloitte. In addition, Luc provides extensive advisory, executive coaching and financial training for corporations, investment funds and financial institutions, and is active in over 160 countries worldwide on a wide array of strategy, investment and capital allocation issues.�

He has held academic positions in international taxation, finance and capital markets at UAMS/IPO (Belgium), Instituto de Empresa (Spain) and most recently the Aizkraukles Banka Chair in investment banking, private equity and entrepreneurial finance at the Riga Graduate School of Law (Latvia).

Luc is fluent in Dutch, English, French, German, Portuguese and Spanish and is competent in Russian and Chinese.

He authored Shaping Tomorrow’s Marketplace: Investment Philosophies for Emerging Markets and a Semi-Globalized World which was published by Euromoney in 2011, as well as the upcoming Global Agricultural Markets: Financial Dynamics and Industry Challenges, Palgrave Macmillan, (2014).

�

Most helpful customer reviews

2 of 2 people found the following review helpful.
Great overview of a space that is not otherwise well covered
By michael roberts
Outside of this book, little is written to directly address the mezzanine subset, and this is the first book I have seen that provides a fairly comprehensive look into the structural flexibility that makes mezzanine so interesting ( and perhaps what makes it hard to cover neatly). This may not be the end of your research depending on the depth you are seeking, but it should absolutely be the beginning.

0 of 1 people found the following review helpful.
Five Stars
By Bychkov Oleg Vyacheslavovitch
Not much of legal, but no competitors as well.

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Jumat, 20 Desember 2013

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Balanced scorecard is a widely recognised and accepted performance measurement tool that is currently used in thousands of organisations around the world. This book will help to implement the organisations' balanced scorecard strategies into action by defining performance objectives, measures, and targets in four linked and balanced perspectives: Financial, Customer, Internal Process, and Employee Learning and Growth.
* Explains what balanced scorecard is and addresses the challenges and solutions for its implementation.
* Addresses the concerns of the mid to small corporation as well as the emerging business
* Each chapter provides tips and techniques as well as real world examples

Sales Rank: #3438984 in Books
Published on: 2004-04-26
Released on: 2004-04-12
Original language: English
Number of items: 1
Dimensions: 9.15" h x .72" w x 6.00" l, .79 pounds
Binding: Paperback
244 pages

Features

ISBN13: 9780471569732
Condition: New
Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!

From the Author
I wrote this book to share practical examples of implementing BSC. �I found that the secret sauce is in the implementation art form and less in the theory. �After experiencing many implementations, a philosophy emerges and that is what I placed in the book.

From the Back Cover
Full of valuable tips, techniques, illustrative real—world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in balanced scorecard.

"This book provides the executive with a balanced view of the motivation, leadership, process, and technology required to enable Balanced Scorecard. Filled with examples and insights, it is a must—read."
–John V. Harker
Chairman and CEO, InFocus Corporation

"Balanced Scorecard can be a challenge to implement, especially in small companies. This book has mastered the art of communicating how to do it successfully in both small and large businesses as well as in government. Rich with content–yet simple to read, understand, and, most importantly, implement–this book makes Balanced Scorecard understandable and relevant to creating success."
–Patrick M. Cox
Chairman and CEO, Qsent, Inc.

About the Author
MOHAN NAIR is CEO of Emerge Inc., an advisory firm focused on strategy and corporate performance management. Identified as an "adventure capitalist," Nair has founded two companies, a venture capital firm, and has taken high—profile executive roles in four high—technology companies. Most recently, Nair served as Director, President, and Chief Operating Officer of ABC Technologies. He serves on several nonprofit boards including the AeA. For seven years, he taught as an adjunct professor at J.L. Kellogg School of Management at Northwestern University of Chicago, and his articles have appeared in numerous publications including Byte Magazine, The Journal of Accounting and Finance, and The Journal of Cost and Performance Management. A highly requested speaker, Nair has been profiled or quoted in Forbes, Industry Week, Business Finance, and CNBC—Asia. He is the author of Activity—based Information Systems: An Executive’s Guide to Implementation (Wiley).

Most helpful customer reviews

22 of 23 people found the following review helpful.
Cuts to the chase - practical approach
By Mike Tarrani
I've read a number of BSC books, from Kaplan & Norton's original classic, to later works, and this is one of the very few that goes into practical implementation and management of a balanced scorecard.
What makes this book better than the others I've read is the way the author points out the pitfalls as well as the advantages of implementing and using this tool. He is objective and, more importantly, experienced, which is evidenced by how he places the BSC in context. This context is shown in the gap he uncovers between strategic themes, mission/vision/values, competencies, and purpose, and initiatives, objectives, measures and targets. The BSC fills that gap - if properly done and all of the key factors are understood.
I liked the way this book uncovers subtle key factors, such as the differences between strategy and operational effectiveness (often mistakenly viewed as the same thing), and what you should and should not be measuring. I also liked the way strategic themes were defined as a concept, as well as the use of tool called a paradox map to verify the alignment of tasks to strategy.
The bulk (and value) of this book is the implementation plan, which is governed by six critical success factors necessary to implement a BSC. It is here that the book shines because the implementation is laid out as a project (in fact, one of the six CSFs is to treat the implementation as a project), and is achievable with no non-value added steps.
If you want to gain an objective view of balanced scorecards and their value, and a pragmatic approach to implementing one, this book is the one I recommend.

1 of 1 people found the following review helpful.
Not so good for novice
By Kingbo
Probably the book is good for the experienced, but not so good for beginners like me. Although it addresses the questions like "what BSC is", I failed to get a clear picture of the art, and I'm waiting for some other books on the topic from Amazon.

Anyway, "essentials" are not introduction. To the title of this book, it's especially true.

0 of 0 people found the following review helpful.
For all who want to approach this in a practical manner
By Ashok Vadgama
I found this book to be one of the best step by step guide for application to focus organization.
It takes technical approach and merges it with organizational thoughts to guide actionable results.
For anyone doing Balanced Scorecard, this is one of the best step by step guide that addresses strategy from the holistic and bottoms up approach.
A must read for senior management.

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Rabu, 18 Desember 2013

[N715.Ebook] Download Who is This Jesus?, by Michael Green

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Written as a "short, simple, and utterly nontechnical book about Jesus," Who Is This Jesus? explores what Scripture and history have to say about this man.

Sales Rank: #1434674 in Books
Published on: 1994-02-09
Original language: English
Number of items: 1
Dimensions: .49" h x 4.51" w x 6.22" l,
Binding: Paperback
133 pages

About the Author
Michael Green has had a long and interesting life. With first-class degrees from both Oxford and Cambridge, he combines the gifts of both theologian and evangelist. He is an Anglican minister, has travelled in every continent to spread the gospel, and has been special adviser in evangelism to the Archbishops of Canterbury and York. He has taught in universities, been principal of a theological college, led a large university church, written more than 50 books and engaged fruitfully in church-planting overseas. He lives in Oxfordshire with his wife, Rosemary.

Most helpful customer reviews

10 of 10 people found the following review helpful.
Christianity in a nut shell as originally taught.
By A Customer
No other book I have read is such a succinct
summary of Christianity as originally taught by Christ. It takes us back to the times, history and original context without the intervening centuries
of Church politics or dogma. Yet it is done in a practical, no nonsense, modern style acknowledging past/current religious and secular prejudices about Christ. In short, it is a discussion of Christianity that both Christians and non-Christians can be proud of without having to suspend their faith, reason, or intelect

7 of 8 people found the following review helpful.
very seeker sensitive and full of refreshing truths
By cdurkee@lightkeepers.com
this is the only book I ever buy in bulk - it is great to give to people who are unfamiliar with Christianity,Jesus Christ, the church, etc. This book is very easy to read and the content (although their is no scriptural reference) is very accurate Biblically. I encourage Christians to read this to further deeper your understanding of Jesus.

8 of 10 people found the following review helpful.
it connects his life to your life
By David E. Loar
As a previous reviewer mentioned, I also purchase this book in bulk to pass out. It is excellent. It is small and short, but packed with a common way to understand Jesus in his day and what that means for us in our day. It has helped many people I know to understand the Gospels much better and it has given them a confidence in knowing Jesus Christ.

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[W467.Ebook] Download Algebra and Trigonometry (10th Edition), by Michael Sullivan

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NOTE: Before purchasing, check with your instructor to ensure you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, and registrations are not transferable. To register for and use Pearson's MyLab & Mastering products, you may also need a Course ID, which your instructor will provide.

�

Used books, rentals, and purchases made outside of Pearson

If purchasing or renting from companies other than Pearson, the access codes for Pearson's MyLab & Mastering products may not be included, may be incorrect, or may be previously redeemed. Check with the seller before completing your purchase.

�

Prepare. Practice. Review.

Mike Sullivan’s time-tested approach focuses students on the fundamental skills they need for the course: preparing for class, practicing with homework, and reviewing the concepts. The Tenth Edition has evolved to meet today’s course needs.

�

Note:�You are purchasing a standalone product; MyMathLab does not come packaged with this content. MyMathLab is not a self-paced technology and should only be purchased when required by an instructor. If you would like to purchase�both�the physical text and MyMathLab, search for:

0133935582 / 9780133935585 �� Algebra and Trigonometry Plus MyMathLab -- Access Card Package

Package consists of:�

0321431308 / 9780321431301 �� MyMathLab -- Glue-in Access Card

0321654064 / 9780321654069 �� MyMathLab Inside Star Sticker

0321998596 / 9780321998590 �� Algebra and Trigonometry

Sales Rank: #9234 in Books
Published on: 2015-01-03
Original language: English
Number of items: 1
Dimensions: 11.00" h x 1.70" w x 8.80" l, 5.37 pounds
Binding: Hardcover
1176 pages

About the Author

Michael Sullivan, Emeritus Professor of Mathematics at Chicago State University, received a Ph.D. in mathematics from the Illinois Institute of Technology. Mike taught at Chicago State for 35 years before recently retiring. He is a native of Chicago’s South Side and divides his time between a home in Oak Lawn IL and a condo in Naples FL.

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Mike is a member of the American Mathematical Society and the Mathematical Association of America. He is a past president of the Text and Academic Authors Association and is currently Treasurer of its Foundation. He is a member of the TAA Council of Fellows and was awarded the TAA Mike Keedy award in 1997 and the Lifetime Achievement Award in 2007. In addition, he represents TAA on the Authors Coalition of America.

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Mike has been writing textbooks for more than 35 years and currently has 15 books in print, twelve with Pearson Education. When not writing, he enjoys tennis, golf, gardening, and travel.

�

Mike has four children: Kathleen teaches college mathematics; Michael III teaches college mathematics and is his coauthor on two precalculus series; Dan works in publishing; and Colleen teaches middle-school and secondary school mathematics. Twelve grandchildren round out the family.

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Most helpful customer reviews

67 of 72 people found the following review helpful.
Please read this review!!!!
By Mark Sheridan
1)Michael Sullivan (Sr.) is one of the four or five best writers
of math textbooks on today's scene. If you can find a textbook written by him that fits whatever current math course you are in
buy the book sight unseen. You will be more than happy that you
did.
2)As far as this book is concerned, I used it from chapter 1 to the end (every section of every chapter) and did every problem in
the book. I did not have an instructor and I was not enrolled in a course. I used the book to brush up for calculus after being out of school for 20 years.
3)This book is great for a course in college algebra, trigonometry, or precalculus. It serves all three purposes. I know this because after I finished the text and began studying
calculus, on my own, I was really able to appreciate how well
Sullivan's book prepared me for calculus.
4)The explanations of each concept are clear, not more rigorous
than is appropriate for a student at the level of the textbook,
but certainly not dumbed down.
5)The problems and questions are well written, comprehensive, and
most importantly, instructive. I found that the best question I
could ask myself about every problem in the book was "now what is
Sullivan trying to get me to see by doing this problem or answering this question". I mention this because this is what Sullivan is really good at; he doesn't spoon feed you.
6)Look, we all want essentially the same things from a textbook.
We want clearly written, well illustrated worked out problems
that allow us to grasp the concept in question so that we can use
it to solve problems and answer conceptual questions. With Sullivan, you get this in great measure.
This is a wonderful textbook for both sudents and teachers. It is
a great book to learn from and a great book to learn to teach from.

23 of 23 people found the following review helpful.
Very Good Precalculus Reference
By JON STRICKLAND
With the sixth edition of this textbook, Sullivan has made significant strides since the fifth edition of the College Algebra portion. The interval notations used to indicate the regions where the value of a function is increasing or decreasing is so much more clear and concise. In contrast to the former use of frequently displaying number lines with pluses and minuses underneath, in which the readings of them were perhaps more of an exercise for the eyes than for the mind, Sullivan revised this mess using parentheses and brackets to indicate test intervals.
As a teacher, I say that this is not the most user-friendly book for an instructor who teaches one hour college algebra classes three times a week. Oftentimes, for me to quickly get the fundamentals across, I have to paraphrase what Sullivan lays out in many of the sections. The language is often too theoretical for several of my students (Many are in non-technical majors but have to complete college algebra as a last mathematics course requirement), and I have to put the symbolic logic sequences into terms that can cross over to applied mathematics. This is not meant to be a criticism, however.
Perhaps the main weaknesses lie in the shortcomings of applied problems, particularly in the sections concerning maxima and minima, and especially in the inequality segments. On a very positive note, however, I will grant that the sixth chapter, which involves logarithms and exponents is quite fascinating. For instance, you have applied problems involving the amount of interest that can be gained after so many years if, say, [money amount]is deposited into an account and accumulates interest at 6% compounded quarterly. Physics problems are also well presented. One interesting tidbit: if you wondered how long it would take for a 300-degree dish to cool down to 100 degrees in an environment that is at room temperature, the formula that can be used, namely Newton's Law of Cooling, is provided. As another example: suppose that a dead animal was discovered in a barn at midnight and its temperature was 80�F� ; the temperature of the barn is kept constant at 60�F; two hours later the temperature of the corpse dropped to 75�F; find the time of death. The formula for this type of problem is also shown.
As added kudos, I especially like the intermittent TI-83 calculator tips. The use of technology in mathematics classes is notably increasing in the community colleges. All in all, this is a finer, more updated version, and it is especially recommended for those who want to go beyond the call of duty and discover new ways of applying mathematics to their daily lives.

14 of 15 people found the following review helpful.
Access codes by this publisher is a scam
By Rafael F. Sanchez
I bought this book for a class that required the book and the access code for the online class. I bought it new thinking
that the access code would be valid. Unfortunately the access code did not work. After waiting for an hour to speak with
Pearson's representative, he double checked the code, told me it was a valid code, we spent another 25 minutes going over everything on the phone and
then he said he was going to send me an email with instructions on how to replace the code. I asked him to make sure if the new code was going to work and he said yes. Well, the email he sent me was to say that Pearson does not replace access code when the book is purchased outside
the university or college that the book is intended for. In other words, they don't replace codes for books purchased through Amazon.
All that time wasted and being duped by this agent by the fake name of "Dave" who is really answering the phone from India.
Pearson is doing a scam with these access codes and probably the universities are in cahoots with them. The only trustworthy and honorable company here is Amazon who refunded the money right away. I'm sorry to say but don't buy this book from Amazon, you might run into the same problem, even though it's not their fault.

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